The Accountability Studio

By building relationships and operating transparent, ethical, consumer-driven processes, BBB National Programs stays on the cutting edge of industry. We track emerging marketplace issues and work to expand and adapt our successful programs and create new

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Recent Episodes

Why Teens Need Unique Privacy Protections

Posted November 24, 2020 • 00:30:32

As the COVID-19 pandemic has heightened the digital environment, online engagement has increased across user demographics. In this episode,...

Time for Revolution in the Direct Selling Industry

Posted October 14, 2020 • 00:46:51

When speaking about the importance of the Direct Selling Self-Regulatory Council’s (DSSRC) recently published

The Confidence and Perception Behind Online Reviews

Posted August 19, 2020 • 00:21:03

Joe Rohrlich, Chief Revenue Officer at Bazaarvoice, breaks down the power of reviews...

A Cashless Future

Posted August 5, 2020 • 00:22:26

How close are we from entering into a world where cash is no longer accepted? Do we truly understand the benefits and implications of completely...

CCPA Enforcement Begins: What We're Learning

Posted July 23, 2020 • 00:41:55

After years of debate, discussion, and revisions, the California Consumer Privacy Act (CCPA) — a law that gives consumers a wide range of rights and...